Behind the design: Ubud Open Studios Attendee Experience

Every year we try our very best to improve attendee experience for Ubud Open Studios. How can attendees best plan their perfect route? How can they learn about what studio has to offer? How can they pick 7 studios from a list of 70?

We know the huge range of studio types, focus and locations can be overwhelming, so we try our very best to offer different ‘doors’ for attendees to step through to access the information they need. We have our Google Map, our social media itineraries and studio profiles, our online art style quiz, our printed maps, our ticket hub printed and display information, our digital catalog, our Studio Showcase, our hub staff ready to answer questions, our Whatsapp hotline, AND our Studio Stewards. Whew! Getting information should never be hard at Ubud Open Studios. Now what you do with that info on the other hand…

1/ This year we re-created/adapted our online art quiz to take a up a whole wall at the ticket hub. An opportunity to get to know yourself better and then pick studios that match your art style. This was a raging success and we had to keep refilling the art-ineraries that people could take with them when they left the hub.

2/ As always, we had our Studio Showcase, which functions as a ‘walk-through catalog’. Attendees can visit the Showcase and see a piece from each participating studio, perhaps discovering a style, artist or craft that they didn’t even know they wanted to see. Then they just had to consult their map to find the location and add to the route!

3/ Of course, sometimes the best way is the hybrid way. The online and printed maps, the catalog, and our very helpful ticket hub team helped hundreds of people during the event. Sometimes all you need is to talk to a human!

Scroll through more of the images from our ticket hub and Studio Showcase.